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E-bay Return Policy overview:
You must return an item in the same condition as it was received. You must also include, in the same condition as it was received:
All packaging such as boxes, bags, and tags
Accessories such as cords and remotes
Certificates, manuals, and warranty cards
“Free gifts” or bonus items
All items included in a bundle
Additional requirements for items in specific categories are outlined below.
Motors Parts & Accessories:
New items must be returned in original, unopened packaging, when applicable.
Make sure you follow these guidelines. If you don’t, a seller isn’t required to accept your return. You may also be subject to a range of actions, including limits of your buying and selling privileges and suspension of your account.